Data Deletion Instructions
You can delete your data stored by Selling in either of these ways.
Option 1. Remove Selling in Facebook
- In Facebook, go to Settings & privacy → Settings → Business integrations (or Apps and websites).
- Find Selling and click Remove.
- When you send a deletion request, Selling immediately deletes the data linked to your account and gives you a confirmation code that you can use to check the status.
Option 2. Email us
Send a deletion request with your Instagram username to [email protected]. We will delete your data without delay (within 7 days at the latest) and reply to confirm. People who commented on a creator’s posts can request deletion the same way.
What gets deleted
- Your connected Instagram account information and Meta access tokens
- Comment and message events received for that account, and delivery history
- Settings created for that account (posts, keywords, etc.)
Server access logs that we must keep by law are deleted after the required period. See our Privacy Policy.